revVana Privacy Policy

Hilo LLC (“revVana,” “we,” “our,” or “us”) provides this Privacy Policy to explain how we collect, use, disclose, and safeguard your personal information when you visit our website at www.revvana.com, contact us, or use any of our web or mobile applications that link to this Privacy Policy (collectively, the “Site”).

This Privacy Policy describes how revVana handles your personal information and the choices you have regarding your data. This policy applies to personal data collected through our Site or directly from you. It does not apply to information collected offline or processed as part of services performed under contract with our customers, where revVana acts as a data processor.

1. Information We Collect

We collect the following types of information about you:

Information You Provide to Us

When you interact with our Site, subscribe to our communications, request a demo, or contact us directly, we may collect:

• Name, company name, job title, and contact details (email address, phone number)
• Information about your organization and your interest in revVana products
• Any additional information you choose to provide in forms or communications

Providing this information is voluntary, but if you choose not to, we may be unable to fulfill your request.

Information Automatically Collected

When you use our Site, we may automatically collect certain technical information, including:

• IP address, browser type, operating system, and device information
• Referring and exit pages, timestamps, and clickstream data
• Pages viewed, links clicked, and time spent on our Site

We collect this information using cookies and similar tracking technologies.

Information from Other Sources

We may receive additional information about you from third-party partners, such as marketing and data enrichment services, to help us better understand potential customers and improve our offerings.

2. How We Use Your Information

We use your information to the extent permitted by applicable law for purposes including:

• To respond to your inquiries, provide requested information, and deliver our products and services
• To send updates, marketing communications, and product information (where permitted)
• To analyze and improve the performance and functionality of our Site and services
• To personalize your experience and deliver relevant content
• To detect, prevent, and respond to security incidents or technical issues
• To comply with legal obligations and enforce our Terms of Use

We may also use aggregated, de-identified data for research and analytical purposes that do not identify you personally.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and understand usage patterns. You can control cookies through your browser settings or our cookie preference manager. However, some parts of our Site may not function properly without cookies.

4. How We Share Your Information

We may share your personal data as follows:

• Service Providers: With trusted vendors and partners that perform services on our behalf (e.g., hosting, analytics, email delivery, CRM, and marketing automation). These providers are bound by contractual obligations to protect your data and use it only as directed by revVana.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
• Legal Requirements: When necessary to comply with applicable law, respond to lawful requests, or protect the rights, property, or safety of revVana, our customers, or others.
• Consent: With your explicit consent or at your direction.

We do not sell your personal information.

5. International Transfers

revVana is headquartered in the United States. If you are located outside the U.S., your personal data may be transferred and processed in the United States or other countries that may not have the same data protection laws as your jurisdiction. We take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the data and the context in which it was collected.

7. Your Privacy Rights

Depending on your location, you may have certain rights with respect to your personal data, including:

• The right to access, correct, or delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent (where applicable)
• The right to file a complaint with a data protection authority

To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable data protection laws.

8. Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to other websites not operated by revVana. We are not responsible for the privacy practices or the content of those third-party sites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will post any updates on this page and revise the effective date accordingly. Material changes will be communicated prior to taking effect.